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Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System
v1.4.56
AI-powered helpdesk & support ticket system with chatbot, knowledge base, and smart automation for WordPress.
AI Chatbotcustomer supporthelpdeskknowledge baseSupport Ticket
- Rank
- #4,197 24h 4 · 7d 10
- Est. installs
- 3,076 High confidence
- Total downloads
- 80K all time
- Rating
- 4.5 ★ 10 reviews
- Official installs
- 3,000+ public bucket
- Support threads
- 1 last 2 months
- Support resolved
- 100% of threads
- Tested up to
- WP 7.1.3 compatibility
Trends & history
Directory rank
Lower is better — line rises as plugin climbs
Active installs
Reported in buckets, updates in steps
Daily downloads
Ratings & maintenance
Ratings
Maintenance & compatibility
Yesterday
Last release
- Version
- 1.4.56
- Requires WP
- 6.0
- Requires PHP
- 7.4
- On WP.org since
- 2022
About Support Genix
Support Genix is a WordPress plugin by DevItems, first published on WordPress.org in 2022. It has 3,000+ active installations and 80,217 downloads in total, and ranks #4,197 in the WordPress.org plugin directory. Over the past week it climbed 10 places. Users rate it 4.5 out of 5 across 10 reviews. Version 1.4.56 was released yesterday, so the plugin is actively maintained. It is tested up to WordPress 7.1.3 and requires WordPress 6.0 and PHP 7.4 or later. In the last two months, 1 of 1 support thread was marked resolved (100%). It is listed under AI Chatbot, customer support, helpdesk, knowledge base and Support Ticket. Plugins with a similar focus include JS Help Desk, Majestic Support and MxChat.
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Metadata from the public WordPress.org directory. Rank and history from the WPInsight mirror.